General Practice
Learn about our approach to dental care, patient comfort, and what sets Couzens Dental apart. These FAQs cover what you can expect from our philosophy, technology, and overall experience.
What makes Couzens Dental different from other dental practices?
Couzens Dental combines advanced technology, nearly 100 years of combined expertise, and a warm, personalized experience tailored to each individual. We are a comprehensive care dental practice with services spanning from cosmetic, reconstructive, preventative, and aesthetic solutions with a focus on comfort, transformation, and long-term oral wellness.
What is “comprehensive dental care”?
Comprehensive Care means that we look at the health of your entire mouth including gums, teeth and bone. After hearing your goals for your mouth, and using advanced diagnostic technology, we design a preventative and restorative plan for the long term. Of course this plan addresses gum health, bone health, teeth strength and function as well as the aesthetics you desire for the appearance of your smile.
Do you accept dental insurance?
We are a self-pay practice and do not participate as an in network dentist with any plans. While we don’t accept insurance payments, we do assist our patients through filing their claims on their behalf – directing the payment to go directly to the patient. Of course, patients are welcome to file their own claims if they choose.
Are you accepting new patients?
Yes! We welcome new patients and encourage you to call our office to schedule an initial consultation. We prioritize personal connection and want to make your first visit feel like a true welcome.
What should I expect at my first visit?
Expect a warm welcome, a detailed discovery conversation about your health goals, a thorough diagnostic evaluation (including digital X-rays and photographs), and time with your dentist to discuss your long-term oral health vision.
Services & Treatments
Find answers about the dental services we offer, from routine cleanings to advanced restorative and cosmetic care. This section helps you understand treatment options and how we personalize care for your needs.
Are you a specialty office or a full service dental practice?
At Couzens Dental, we focus on full comprehensive dental care for adult patients of all ages. We are well equipped to handle even the most complex cases, and we take extra time with every smile restoration to make sure that the results are as natural as possible. We offer a wide range of smile solutions including same-day CEREC crowns, porcelain veneers, implants, and sedation for our anxious patients.
What is a same-day crown, and how does it work?
Using CEREC technology, we can design and place a custom porcelain crown in just one visit—eliminating temporary crowns and follow-up appointments.
Do you offer sedation for anxious patients?
Yes. We offer both oral and IV sedation to ensure even the most anxious patients feel at ease. We pride ourselves on providing a judgment-free, comforting environment for every visit.
What kind of dental technology do you use?
We utilize CEREC same-day crowns, VELscope oral cancer screening, digital X-rays, intraoral cameras, Prime Scan and ThreeShape scanners, and AI-assisted diagnostics (Pearl) to ensure accuracy, comfort, and results.
About the Team
Get to know the friendly professionals who care for your smile. These FAQs share insight into our doctors, staff, and the values that guide our patient relationships.
Who are the dentists at Couzens Dental?
Our clinical team includes Dr. Susan Couzens, Dr. Mary Ann Childs, Dr. Dianna Lenick, and Dr. Martin Pauls. Together, they bring nearly a century of experience in advanced comprehensive and cosmetic care.
Do your doctors focus on specific treatments?
Drs. Couzens, Lenick, and Childs are highly trained in cosmetic and reconstructive dentistry through respected programs including LSU, the Pankey and Dawson Academies, and the Spear Institute. They’ve completed decades of continuing education and bring that commitment to excellence to every patient. While all of our dentists provide full-spectrum care, Dr. Couzens and Dr. Childs have a particular focus on full-mouth reconstruction—correcting congenital issues, advanced wear, and failed dentistry. We’re also proud that Dr. Lenick is certified by the American Academy of Cosmetic Dentistry.
Location, Booking & Access
Everything you need to know about finding our office, scheduling appointments, and accessibility. This section covers hours, parking, and how to book your visit with ease.
Where are you located?
Our clinical team includes Dr. Susan Couzens, Dr. Mary Ann Childs, Dr. Dianna Lenick, and Dr. Martin Pauls. Together, they bring We are located in a newly renovated, coastal-cottage-style facility at 21-A New Orleans Rd. Hilton Head Island, SC. Our relaxing atmosphere is designed to feel like a retreat from the moment you arrive.
Do I need to call to schedule an appointment?
Yes, we recommend calling our office for the most accurate availability. While we offer online scheduling requests, our front office team can often find earlier openings when contacted by phone.